Refund and Cancellation Policy

1. Free trial

Every new account starts with a 14-day free trial. No credit card is required, so nothing is charged during the trial.

2. Cancelling your subscription

You can cancel at any time from your account settings or by emailing support@fitxos.com. Cancellation takes effect at the end of your current monthly or annual billing period, and you keep full access until then. Nothing further is charged after cancellation.

3. Refunds

We do not offer refunds or credits for cancellations, partial billing periods, unused time or downgrades, except where the law requires otherwise. If you believe you were charged in error, write to support@fitxos.com within 30 days and we will investigate and correct any billing mistake.

4. Failed payments

If a renewal payment fails, you have a 15-day grace period to update your payment details before access is suspended.

5. Service delivery

FitxOS is software delivered online. Access to your plan is activated as soon as payment is confirmed; there is no physical shipping.

6. Contact

FitxOS Technologies [Private Limited]
[Full registered address], New Delhi, India
support@fitxos.com